Customer service is our focus at Textbook Brokers!
It's what sets us apart. We know which books you need, and we pull them for you.
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge!
Ordering By Phone
Even more so, some people don't like putting their credit card information online. We understand, but we promise it's secure!! But, if this applies to you, feel free to call us during regular business hours to place your order over the phone. We'll be more than happy to take your order. You can use our website as a guide to order your books!
Textbook Brokers has an entire team of shippers dedicated to making sure your books are carefully packaged and sent to you. On average, you can expect your books a week after they are ordered. For in-store pickup, they're ready immediately!
Visit http://www.vitalsource.com to access your eBook. You will receive an email with a link to your eBook once your order has been processed. Make sure you use the right email!
Deferred Payment Agreement:
I agree to pay the full purchase amount. I am responsible for contacting Textbook Brokers in the event my financial aid funds have not arrived by the deposit date listed. If for any reason my credit/debit card is invalid or at the time of deposit or the check does not clear the bank, I accept responsibility for all fees involved in the collection process.
Returns for SPRING Classes will be accepted through January 25th at 5:00 pm with your receipt. Intercession books are not eligible for a return due to short class sessions. Self-paced courses have 1 week from purchase for returns. New books must be in new condition to return, so please do not mark in, soil, or scratch them until you are sure you will keep them. Shrink-wrapped texts are not refundable for full value once taken out of shrink-wrap. Clothing, spirit goods, and supplies can be returned up to two weeks from purchase date for a full refund. All items must have original price tags and be unwrapped to be eligible for a refund. DEFECTIVE MERCHANDISE is always exchangeable with receipt upon inspection. After the return dates specified above textbook returns will be accepted for 14 days after the date of purchase/rental--a 20% seasonal depreciation will be deducted from the refund.
If your concerns weren't addressed in this section, feel free to call us at (405) 285-5600 or email us at firstname.lastname@example.org!
Monday to Thursday: 8:00 am to 6:00 pm
Friday: 8:00 am to 5:00 pm
Saturday to Sunday: We are open on Saturdays and Sundays during our rush months at the beginning of each semester.