Customer service is our focus at Textbook Brokers!
It's what sets us apart. We know which books you need, and we pull them for you.
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge!
Ordering By Phone
Even more so, some people don't like putting their credit card information online. We understand, but we promise it's secure!! But, if this applies to you, feel free to call us during regular business hours to place your order over the phone. We'll be more than happy to take your order. You can use our website as a guide to order your books!
Textbook Brokers has an entire team of shippers dedicated to making sure your books are carefully packaged and sent to you. On average, you can expect your books a week after they are ordered. For in-store pickup, they're ready immediately!
Visit edmond.textbookbrokers.com; Log into your account; go to My Account and then Vital Source (eBooks) to access your eBook. You will receive an email confirmation once your order has been processed. Make sure you use the same email address for edmond.textbookbrokers.com and vitalsource.com!
Deferred Payment Agreement:
I agree to pay the full purchase amount. I am responsible for contacting Textbook Brokers in the event my financial aid funds have not arrived by the deposit date listed. If for any reason my credit/debit card is invalid or at the time of deposit or the check does not clear the bank, I accept responsibility for all fees involved in the collection process. By submitting email and telephone you are opting in to receive marketing communications from Textbook Brokers. You can reply STOP and be taken off the list at any time.
Past due accounts will be subject to a 1.5% late fee. If the credit or debit card is declined the patron account will be suspended and sent to a Third Party Collection Agency. I will be responsible for paying all Collection Fees assessed by the Third Party Collection Agency. Textbook Brokers will make reasonable efforts to process transactions in a timely manner. I agree not to hold Textbook Brokers responsible in the event Textbook Brokers does not credit or debit my credit or debit card for a period of time due to circumstances beyond its control. Textbook Brokers makes no guarantees regarding the processing time for charges.
I agree, in order for Textbook Brokers to service my account or to collect any amount I may owe, unless otherwise prohibited by applicable law, Textbook Brokers or a designated Third Party Collection Agency are authorized to (i) contact me by telephone at the telephone number(s) in the patron contact account information I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and/or (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.
I have read this disclosure and agree that the Lender/Creditor may contact me as described above.
Returns for FALL Classes will be accepted through AUGUST 26 at 5:00 pm with your receipt. Intercession books are not eligible for a return due to short class sessions. Self-paced courses have 1 week from purchase for returns. New books must be in new condition to return, so please do not mark in, soil, or scratch them until you are sure you will keep them. Shrink-wrapped texts are not refundable for full value once taken out of shrink-wrap. Clothing, spirit goods, and supplies can be returned up to two weeks from purchase date for a full refund. All items must have original price tags and be unwrapped to be eligible for a refund. DEFECTIVE MERCHANDISE is always exchangeable with receipt upon inspection. After the return dates specified above textbook returns will be accepted for 14 days after the date of purchase/rental--a 20% seasonal depreciation will be deducted from the refund.
If your concerns weren't addressed in this section, feel free to call us at (405) 285-5600 or email us at firstname.lastname@example.org!
Monday to Friday: 8:00 am to 5:30 pm
Saturday to Sunday: We are open on Saturdays and Sundays during our rush months at the beginning of each semester.